Pre-paid Bookings:
If you were running late and have gone direct to the Airport's Parking,
please email us parking@xtra.co.nz
with your circumstances, booking number or other detail that may help
us.
Regarding the handling of ..
Refunds, Free Day Vouchers, Fixed Price Vouchers,
Promotionals and Superdockets.
Online
pre-paid bookings, these will be credited to
your Credit Card online.
Over the counter payments,
the method of crediting will be handled on individual basis.
Reduction of long term rates: the day rate will be
recalculated using the number of "days taken" rate.
Free
Day Vouchers: Value is for Open Air Parking, unless they carry an
Undercover booking number.
Fixed/Maximum Price
Vouchers: Value is for Open Air Parking.
Refund Day
Vouchers: The refunded days are at the same value as the days
booked..
To collect :...
Online
bookings rebate/discount /promo.
Promo, use your promo code at the time of booking
online (not available with telephone and email bookings).
Rebates and Discounts.
Book and pay in full
online.
Pro rata days (FreeDays) or the balance (FixedPrice) refunded
back to your credit card on us receiving your original
voucher.
Email & Telephone bookings with hand written
tickets.
Please supply your original voucher over the counter at
the time of payment and parking, for it to be taken into account.
Pro
rata days (FreeDays) or the balance (FixedPrice) will be taken into
account then.
The original voucher must be attached to the hand written
ticket, to qualify.